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Terms and Conditions

Last updated, 01/11/2025

1. Acceptance of Terms

By using this website or booking any service from Ruqyah and Ajwah Center, you agree to these Terms and Conditions, our Privacy Policy, and all rules published on this site.
If you do not agree, you must not use our website or services.

2. Nature of Services

Ruqyah and Ajwah Center provides spiritual healing based on Qur’an, authentic supplications, and traditional Islamic guidance. Services include:
Online Ruqyah sessions, monthly subscription plans, diagnostic sessions, and counselling.
These services are spiritual and not medical.

3. Not a Medical Service

Our services do not replace:
Medical treatment, psychiatric care, psychological therapy, or emergency services.
Patients must continue following their doctor’s advice.
Results are not guaranteed and depend on individual commitment and the will of Allah.

4. Eligibility

You confirm that you are 18 years old or older, or a parent/guardian booking on behalf of a minor.
All information you provide must be accurate.

5. Booking and Payments

All payments must be completed in advance before any session or subscription begins.
Prices are displayed on the website and may change without prior notice.
We may use third party payment gateways, and by paying you agree to their policies.

6. Monthly Subscription and Auto Renewal

Monthly subscriptions renew automatically on the same calendar date each month.
You are responsible for cancelling before the renewal date if you do not wish to continue.
By subscribing, you authorize recurring monthly charges.

7. Refund Policy

7.1 General Rules

Payments are generally non refundable once the monthly fee is paid.
If an appointment message has been sent to the patient, that session becomes non refundable.

7.2 Single Sessions

If you miss a session, join late, or fail to inform us beforehand, no refund will be issued.
Rescheduling may be offered at the Center’s discretion only.

7.3 Monthly Subscription

If the patient informs us at least three days in advance that they wish to stop the subscription, the Center may review the case.
If the month has started and sessions or time slots have already been reserved or scheduled, no refund will be provided.

8. Patient Responsibilities

Patients must:
Attend on time, follow instructions, provide honest information about their condition, and cooperate fully.
Stopping Ruqyah prematurely may cause symptoms to return or worsen. The patient accepts full responsibility for this decision.

9. Discontinuation Policy (Very Important)

If a patient chooses to stop Ruqyah treatment at any time, the Center reserves the right not to restart treatment for that patient again in the future, regardless of circumstances.
This policy ensures commitment, discipline, fairness to other patients, and protection of the integrity of the healing process.

10. Intellectual Property

All website content, including audio, video, images, and Ruqyah materials, are the property of Ruqyah and Ajwah Center.
Recording sessions, copying materials, or sharing content without permission is strictly prohibited.

11. Prohibited Use

You agree not to use the website or services for:
Fraud, harassment, spreading misinformation, illegal activity, or system interference.
The Center may refuse service or take legal action if misuse is detected.

12. Limitation of Liability

Ruqyah and Ajwah Center is not responsible for any direct, indirect, emotional, or consequential damages resulting from use of the website or services.
Spiritual healing outcomes vary and are not guaranteed.

13. Indemnity

You agree to indemnify the Center, its owner, and representatives for any claims arising from misuse of the website or services.

14. External Links

We are not responsible for third party websites linked from our platform.

15. Modifications

We may update these Terms at any time.
Your continued use of the website means you accept the updated Terms.

16. Governing Law

These Terms are governed by the laws of the Islamic Republic of Pakistan.
Any disputes will be handled exclusively in Lahore courts.

17. Contact Information

For questions about these Terms, contact us:
Website, www.ilajbilquran.com
WhatsApp and Phone, +14094193567, +923156027970
Email, info@ilajbilquran.com

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